courses

In crisis, change is the only constant.


That’s why you need a curriculum that evolves with crisis.

Our courses aren’t static. They grow and adapt alongside the changing crisis landscape. Through regular updates, evolving scenarios, and insights from top industry experts, our curriculum ensures no two sessions are ever the same. You’ll always be learning the latest strategies in crisis communication.

Stay ready for the unexpected.

Master the skills to navigate unpredictable situations. Our courses blend timeless crisis management principles with the latest industry insights, so you’re always ahead of the curve. Discover how our programs can help you lead through uncertainty with confidence.

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Responsible AI: A Guide for Crisis Communicators

Explore how AI is reshaping crisis communication with insights into its benefits and challenges. Learn to harness AI for efficient message development and scenario planning, while maintaining critical authenticity and ethical standards.

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The Triage Triangle: Controlling the First 12 Hours

Learn rapid assessment, clear messaging, and narrative control across platforms. Prepare for the crucial first 12 hours with multi-departmental response strategies and high-pressure communication techniques.

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ByteDefense: Effective Cyber Communications

Translate technical details, maintain stakeholder trust, and address legal issues while responding swiftly and transparently. Prepare your team to handle high-stakes cyber situations confidently.

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Stakeholder Engagement: How to Talk to Who in Crisis

Identify, prioritize, and communicate with key stakeholders during crises. Adapt strategies, ensure comprehensive coverage, and maintain engagement with everyone as situations evolve.

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Empowering Crisis Spokespersons: Creating Confidence in Chaos

Guide message development, coach impactful empathetic resonance, and prepare for media challenges. Equip your team to communicate confidently during crises.

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Digital Empathy: Humanizing Crisis Communications

Learn to blend emotion with accuracy, craft empathetic messages across platforms, and engage stakeholders thoughtfully. Lead through crises with emotional intelligence.

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Fine Print

All of our courses are available both in-person and via live webinar.

In addition to our current catalog, we offer custom courses tailored to your specific needs. If you have a particular topic or focus in mind, just reach out to discuss how we can create a solution for you.

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