ByteDefense: Effective Cyber Communications

60-90 minutes

Up to 15 participants

In-person or Online

Navigate effective communication during any cyber crises. Translate technical details, maintain stakeholder trust, and address legal issues while responding swiftly and transparently. Prepare your team to handle high-stakes cyber situations confidently.

Cyber crises present unique challenges where clear, timely communication is essential amid technical complexity. A cyber attack not only jeopardizes digital assets but also an organization’s reputation, making well-crafted messaging crucial to maintaining trust.

Who’s It For?

This course is designed for communications, IT, and legal teams managing external messaging during a cyber crisis. It’s ideal for professionals looking to bridge the gap between technical details and stakeholder communication, ensuring clear and effective messaging during digital emergencies.

What You’ll Learn

  • Understanding Cyber Crises. Explore common cyber threats, their impact, and the vital role communicators play alongside IT and security teams.
  • Preparing for Incident Communications. Build a response plan with clear priorities, stakeholder mapping, and pre-approved messaging templates, including holding statements.
  • Executing Rapid Response. Learn to swiftly translate technical details into clear, non-technical language and deliver messages through the right channels to diverse audiences.
  • Managing Ongoing and Post-Incident Communications. Develop strategies for consistent, transparent updates, media management, and rebuilding trust after the crisis subsides.

With real-world case studies and practical scenarios, you’ll be ready to handle the full spectrum of cyber communications, ensuring a swift and effective organizational response.

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