Stakeholder Engagement: How to Talk to Who in Crisis

60-90 minutes

Up to 15 participants

In-person or Online

Identify, prioritize, and communicate with key stakeholders during crises. Adapt strategies, ensure comprehensive coverage, and maintain engagement with everyone as situations evolve.

Who’s It For?

This course is ideal for communications teams, crisis managers, and leadership across sectors such as government, corporate, and non-profits. It’s designed for anyone responsible for managing stakeholder relationships during a crisis.

What You’ll Learn

  • Foundations of Stakeholder Engagement. Understand proactive management, stakeholder mapping, and the crucial role of clear communication during crises.
  • Stakeholder Analysis & Prioritization. Assess stakeholder needs, prioritize based on influence and impact, and create personas for targeted communication.
  • Crafting Effective Strategies. Develop transparent yet sensitive communication approaches that adapt as crises evolve.
  • Crisis Communication in Action. Master rapid response techniques and resolve conflicting stakeholder interests as situations intensify.


Through case studies and interactive scenarios, you’ll gain the skills to adapt and lead with clarity, ensuring effective stakeholder engagement in any crisis.

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