The Triage Triangle

60-90 minutes

Up to 15 participants

In-person or Online

Learn rapid assessment, clear messaging, and narrative control across platforms. Prepare for the crucial first 12 hours with multi-departmental response strategies and high-pressure communication techniques.

Who’s It For?

This course is tailored for crisis communications teams and other departments that need a clear understanding of how to function under pressure during a crisis. Whether you’re in communications, leadership, or another essential role, this course equips you with a practical framework for effective collaboration and decision-making when it matters most.

What You’ll Learn

  • What? Assess the Situation: Learn to gather key facts and understand the full scope of a crisis, ensuring your team knows what they’re up against.
  • So What? Evaluate the Implications: Understand the stakes of the crisis, identifying who is affected and what outcomes are possible.
  • Now What? Act Decisively: Gain the tools to deliver clear and confident instructions, guiding your team through the first 12 hours of chaos with strong leadership.

You’ll work with real-world case studies and practical exercises to confidently assess, evaluate, and act in any crisis. This course is just the beginning—join us to master the art of leading your organization through the toughest moments.

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